At MensFashionClub, we aim to deliver high-quality products and a smooth shopping experience. Please read our Return Policy carefully before making a purchase.
1. Return Eligibility
Returns are only applicable under the following condition:
✔ Damaged Product Received
If you receive a product that is damaged, you are eligible to request a return.
To claim a return for a damaged product:
- You must contact us through email within 48 hours of delivery.
- You must provide clear photos or videos showing the damage.
- After verification, we will process the return request.
2. Situations Where Returns Are Not Allowed
Returns will not be accepted in the following cases:
✘ Wrong Size Ordered by Customer
If you select the wrong size during purchase, it is considered a customer error and return will not be accepted.
✘ Wrong Color Ordered by Customer
If the customer selects the wrong color, it is also a customer mistake.
Return is not allowed.
✘ Change of Mind / Personal Reasons
Returns will not be accepted if:
- You simply do not like the product,
- You changed your mind,
- You expected a different style or fit.
3. Return Arrangements
Return arrangements cannot be made directly through our website.
- Once your damaged-product claim is verified, we will arrange the return through our external logistics partner.
- You will receive instructions via email on how the return process will work.
4. How to Request a Return
If your product is damaged and meets our return eligibility:
- Email us at [mensfashionclub308@gmail.com]
- Include:
- Your Order ID
- Photos/videos of the damaged item
- A brief description of the issue
- Our team will review and confirm your request.
- Once approved, we will process and arrange the return through an external return facility.
5. Final Decision
MensFashionClub reserves the right to approve or deny any return request after reviewing the evidence.
All decisions will be made fairly and transparently.